Drop Us a Line

The quickest way to reach the people behind Rhapsody for a Unicorn is a plain email. All messages go to one shared inbox that the whole team reads.

Email: inbox@rhapsodyforaunicorn.com

We do not have a phone line, a postal address for visitors or a chat service. Email keeps things simple and gives us time to answer properly.

Reasons readers write in

• Corrections. If an article gets a rule, a term or a detail wrong, tell us which page and what you think is incorrect. We check every report against the source and update the article if needed.
• Questions about a feature or market. Unsure how a bonus round triggers or how a bet is settled? Ask. If the answer is useful to other readers, it may become an article.
• Article ideas. Suggestions for new topics in Slot Mechanics, Sports Betting Basics or Bankroll & Budget are particularly welcome.
• Privacy requests. To ask about or delete any data we hold from earlier emails, see Data Protection and write to the same address.
• Cooperation enquiries. Businesses interested in publishing an article with us can describe their idea by email. Every article still has to meet our editorial rules.

What we cannot help with

We are writers, not an operator, a regulator or a complaints body. That means we cannot:

1. tell you which game to play or which bet to place;
2. access, close or unlock an account with any casino or sportsbook;
3. resolve payment disputes or withheld winnings.

If you have a problem with an operator, contact its customer service first, then the authority named in its licence if the issue is not resolved.

If gambling is worrying you

Please do not wait for a reply from us if gambling is causing you stress or money trouble. Our page Gambling With a Clear Head lists warning signs and the kinds of free, confidential support services that exist in many countries.

How quickly we reply

We read every message and usually reply within a few working days. Corrections take priority. If a message needs more research, we will say so and follow up.

Before you write

Many common questions are already answered in our glossary, Slot and Betting Terms, and in How Odds Work. A quick look there might save you a wait.

Rhapsody for a Unicorn is for readers aged 18 and over.